Title: Human Resources Representative
Department(s): Human Resources
Reports to: Human Resources Manager
Job summary
  • Perform activities in the human resource area under the direction of the Human Resources Manager, which include but not limited to positive employee relations, oversee the hourly hiring process, employee morale, training, etc.
Summary of essential job functions
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Design, plan, organize, or direct orientation and training programs for employees or customers.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain and update human resources documents and HR Metrics, such as organizational charts, employee handbooks or directories, performance evaluation forms and more.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
  • Assist with the Performance Counseling process.
  • Comply with safety regulations and maintain clean and orderly work areas.
  • Authority to stop production in the event unsafe parts or conditions appear.
  • Performs other duties as assigned by the immediate Supervisor and/or Manager, which may be outside the scope of responsibilities noted above.
Minimum requirements
  • A Bachelor of Business Administration or equivalent experience plus four (4) years of progressive Human Resources related skill, knowledge, or eight (8) years Human Resources experience, preferably in a fast-paced, high volume manufacturing environment.
  • Professional in Human Resources (PHR) certification desired.
  • Meet or exceed the job requirements of the job.
  • Identified candidates must be able to work overtime (daily, weekends and holidays).
Toledo Tool & Die Company Accountabilities
  • Attendance & Payroll: We have a high expectation of our Team Members regarding their attendance; “To be at work every day, on time, as scheduled.” If TTD does not have regular attendance and the best effort of its workforce, it does not get its best results – because you are the most qualified person to do your assigned work.
  • Safety: You are responsible to work safely and actively promote safety. This requires that all safety procedures are followed and that personal protective equipment (PPE) be used appropriately at all times. Any unsafe conditions must be reported at once to your immediate supervisor. Toledo Tool & Die places a high priority on safety, but a safe environment can only be achieved through the concern and action of each Team Member.
  • Quality: Our reputation for high quality is vital. It has been earned by many years of painstaking care. We take pride in this tradition and in keeping it alive. We recognize our job security depends on customer satisfaction. To achieve the level of customer satisfaction we desire, each Team Member is expected to exceed the customers’ (external and internal) increasing expectations. Quality is essential to keeping customers satisfied. You can do much on your job to uphold our quality standards and ensure our future by following procedures and paying attention to detail. It is the responsibility of each Team Member to strive to provide high-quality products and services to our customers.
  • Productivity: Each Team Member is expected to do their best every day by completing their assignments in a timely manner. Doing so will not only help ensure the success of Toledo Tool & Die but will provide you and your fellow Team Members, a higher level of job security and a more positive and productive work environment.
  • Commitment: Team Members are to accept accountability for their own actions and commit to helping Toledo Tool & Die accomplish its business objectives. Accepting personal accountability for assignments, meeting job requirements and respectful behavior is essential to maintaining a positive work environment, meeting our customers’ needs and building a successful organization.
  • Good Housekeeping: A clean place is a better place, a safer and more pleasant place in which to work. You are expected to maintain a Five-S Environment (Scrap, Sort, Scrub, Standardize & Systemize). In addition, Team Members are expected to keep the aisles and exits clear; keep the washrooms and eating areas neat, and throw trash in the containers provided. In short… be a good housekeeper.
  • Teamwork: Teamwork is often displayed in little acts of cooperation between individuals and groups. Efficient business functions depend on Team Members working together to achieve our common goals. Only through the cooperation and teamwork of everyone can we achieve the level of customer satisfaction necessary to be a successful organization.
  • Change & Innovation: We believe “The Team Member doing the job knows the job best.” Believing such, we expect each Team Member to commit to the continuous improvement of our products and services, work environment and one’s self. This means more than making suggestions, Team Members are encouraged to be part of the problem-solving process at TTD and take responsibility for making things better. Additionally, when new techniques, processes and/or equipment are identified, Team Members are expected to support implementation to help make them successful.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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